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To learn more about how to receive support, contact us by calling, visiting or messaging us. 

Also, visit our Frequently Asked Questions page on our website.

Dan - Service at Tillema Auto

We typically schedule service center appointments within the week. Our service center aims for fast, high-quality service with minimal wait times. Depending on the service, we typically schedule within 5 days of appointment creation. Most repairs can be done within the same day or the following, although some take longer depending on the complexity of the service required.

We recommend getting your oil changed every 3,000 miles on semi synthetics, and 5,000 miles on full synthetic. Many manufacturers will suggest longer intervals, but to keep your engine lubricated properly, we recommend shorter intervals. 
 
When your car is in for an oil change, we change the oil, filter, and check all your vehicle’s fluid
levels. We also check your tire pressures and all major components to ensure your vehicle is safe and in operating condition.

Yes! 
A tire rotation moves the location of your tires on the vehicle (for example, from front to back or vice versa). Doing regular tire rotations can help keep road traction, protect against blowouts, provide a smoother ride, and maintain efficiency. Tires wear at different rates, so rotating your tires on the vehicle helps them to wear more evenly and therefore extends their life.

Most vehicles recommend a tire pressure between 30 and 35 PSI. Larger trucks often have a higher pressure recommendation. Most vehicles have a sticker in the driver-side door jam that will tell you what pressures you should be running. 
 
Running your tires at the correct pressure extends the life of the tire and helps to save fuel
consumption. If you are unsure about your tire pressure, stop in - we will check them and fill them for you!
Yes, we can help you find winter tires and have them installed for you. 

Winter conditions can be unpredictable in northern climates, but does using winter tires really change the traction that much? 
 
The short answer is yes. All-season tires have a tread that is designed to be used in all conditions, where winter tire tread is designed specifically to grip on icy and snowy road conditions. The rubber is also made of a different, much softer compound, which allows the tires to grip better in the worst conditions. 
 
Installing snow tires is the best option for driving in winter conditions when it comes to maintaining traction, acceleration, stopping, and cornering in ice, snow and slushy
conditions. 
 
However, you will want to change these out in the summer, because hot roads can damage the rubber and shorten the life of your winter tires.
Brake services are only needed when your brake life is low. This changes from driver to driver. If you brake hard, you may need to replace them more frequently. When your oil is changed here, we check your brake life and advise when you need to replace it. 
 
If you are hearing a squeak or grind when braking, that could mean your brake life is low.
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We understand that looking for a trustworthy mechanic shop and vehicle dealership is no small task. At Tillema, we’re committed to making our service center and dealership a place of honesty and integrity. 

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